Privacy Statement

Version: November 2025

1. Who we are

HairstudioL (“we”, “our” or “us”) is located at Spanjaardstraat 42B, 3025 TR Rotterdam, the Netherlands, and is responsible for processing personal data as described in this Privacy Policy.
Contact voor privacyzaken: privacy@hairstudiol.nl

Website: https://www.hairstudiol.nl

Phone: +31 6 38077273

2. Personal data we process

Wij verwerken de volgende gegevens:

  • First and last name
  • Gender
  • Address details (if provided)
  • Phone number
  • Email address
  • Appointment and payment details
  • Any additional information you choose to share when booking

We do not intentionally collect special categories of personal data (such as health information), unless you voluntarily provide them (for example, allergies or treatment notes).

3. Purposes and legal bases

Purpose & Legal basis

Purpose Legal basis
To schedule and manage appointments Performance of a contract
To handle payments and administration Legal obligation (tax requirements)
To communicate with clients Legitimate interest (customer service)
Appointment reminders (email/SMS) Legitimate interest (preventing missed appointments)
Marketing or newsletters (if used) Consent (withdrawable at any time)
Website analytics (Google Analytics) Consent (via cookie banner)

4. Sharing of data

We only share data with trusted service providers who process data on our behalf:

Hosting and email: CityHosting B.V. (Nederland)

Appointment system: Trafft Ltd. (EU, data hosted within the EU)

Website analytics:: Google Ireland Ltd. (EU) — data may be transferred outside the EEA under

Each of these partners has a data processing agreement with us and processes data only for our purposes.

5. Data transfers outside the EEA

When data is transferred outside the European Economic Area (EEA), such as through Google services, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Retention periods

  • Administratie en facturen: 7 jaar (fiscale verplichting)
  • Afspraken- en klantgegevens: 2 jaar na uw laatste afspraak
  • Marketinggegevens: totdat u zich afmeldt of uiterlijk 2 jaar na laatste contact
  • Analytics-gegevens: volgens de instellingen van Google Analytics (maximaal 26 maanden, enkel na toestemming)
  • After the retention period, data is deleted or anonymized.

7. Cookies and consent

Our website uses:

  • Functional cookies – necessary for proper operation.
  • Analytical cookies (Google Analytics) – help us understand visitor behaviour. These are placed only after your consent.
  • No marketing or tracking cookies at this time.

You can change or withdraw your cookie preferences anytime via the “Cookie settings” button at the bottom of the website or via your browser settings.

Learn more: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/ Veiliginternetten.nl

8. Your rights

You have the right to:

  • access your data,
  • correct or delete it,
  • restrict or object to processing,
  • data portability,
  • and withdraw your consent at any time.

Stuur uw verzoek naar privacy@hairstudiol.nl
.
We will respond within four weeks.
If you are not satisfied, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl

9. Security

We take appropriate technical and organizational measures to protect your data, including:

  • encrypted connections (SSL)
  • limited access to data
  • secure backups and updated software

10. Minors

Onze diensten richten zich niet op personen jonger dan 16 jaar. Als u vermoedt dat wij zonder ouderlijke toestemming gegevens hebben verzameld, neem dan contact op via privacy@hairstudiol.nl, wij verwijderen die gegevens direct.

11. Changes

We may update this Privacy Policy from time to time. The latest version will always be available on our website.